STORE POLICIES & HOUSE RULES

We reserve the right to refuse service to anyone.

*All Sales Final

  • *Make any returns/exchanges within 14 days with receipt
  • *Store credit or exchange only (applies to unopened and/or unused products)

Please bring all manufactures defects to our attention and we will do our best to correct the problem

Certain products are NOT returnable due to communicable diseases & parasites that are passed from animal to animal through skin, saliva and blood ’Äì including, but not limited to:

  • Bedding
  • Clothing
  • Crates
  • Litter boxes
  • Cat furniture

We recommend you be very certain of your creatures size and needs before purchase.

  • $0.50 charge for card purchase under $5.00
  • No returns on sale items
  • All dogs on leash (we have a leash if you don't)
  • All retractable leashes pulled in
  • No bikes inside store (we have a lock if you don't)
  • No Homophones
  • No Assholes
  • No Racists
  • No mobile phone use at counter upon check out
  • No whining
  • No hoodies up or masks to be worn in store

Not sure about something? Ask.